Refund policy
Return and Refund Policy
At [mega basket ], we want you to shop with confidence. If you're not completely satisfied with your purchase, we’re here to help with a simple and transparent return and refund process.
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### 1. Return Eligibility Criteria
To be eligible for a return:
- The item must be unused, unworn, and in its original condition.
- The item must be returned in its original packaging with all tags intact.
- Proof of purchase (order confirmation or receipt) is required.
We reserve the right to reject returns that do not meet these conditions.
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### 2. Return Timeframe
You may request a return within [7 days ] from the date of delivery.
- Return requests made after this period may not be accepted.
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### 3. How to Initiate a Return
To start a return:
- Contact us at [Anupgharat1777@gmail.com] with your order details.
- Our team will guide you through the return process and provide return instructions.
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### 4. Refund Process & Timing
Once we receive and inspect your returned item:
- You will be notified of the approval or rejection of your refund.
- If approved, the refund will be processed within [1-2 days ].
Refunds will be issued to the original payment method. Please note:
- It may take additional time for your bank or payment provider to process the refund.
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### 5. Exchange Options
We offer exchanges for eligible items:
- Exchanges are subject to product availability.
- If the requested item is unavailable, you may choose a refund or store credit.
To request an exchange, contact us at [Anupgharat1777@gmail.com].
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### 6. Damaged or Defective Products
If you receive a damaged, defective, or incorrect item:
- Please notify us within [7 DAYS] of delivery.
- Share clear photos/videos of the issue for quick resolution.
We will offer:
- A replacement at no additional cost, or
- A full refund, depending on your preference and product availability.
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### 7. Non-Returnable Items
The following items are not eligible for return:
- Items marked as “Final Sale” or “Non-returnable”
- Personal care or hygiene products
- Perishable goods (if applicable)
- Gift cards or digital products
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### 8. Return Shipping Costs
- Return shipping costs are:
 - [ Free return shipping ]
- In case of defective or incorrect items, we will cover the return shipping charges.
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### 9. Late or Missing Refunds
If you haven’t received your refund:
- Check your bank account again.
- Contact your bank or payment provider (processing times may vary).
- If the issue persists, reach out to us at [Anupgharat1777@gmail.com].
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### 10. Contact Us
For any questions or assistance, feel free to contact us:
📧 [Anupgharat1777@gmail.com]
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We value your trust and are committed to providing a fair and hassle-free shopping experience.